Terms of service
Last updated June 2026
These terms of service govern the use of WheelOwl, operated by ByteZoo Labs UG (haftungsbeschränkt), Hamburg, Germany (see the Impressum). By registering an account you accept these terms.
The service
WheelOwl is web software for pottery studios: membership and plan management, recording of kiln firings and firing charges, check-ins and calendar, and monthly charge summaries. The software is provided as an online service (SaaS); its feature set evolves over time.
Accounts and responsibilities
You agree to provide accurate information and keep your credentials confidential. Studios are responsible for collecting their members' data lawfully and being permitted to enter it into WheelOwl. Actions taken through an account are attributed to the account holder.
Data protection and processing agreement
For personal data the studio processes about its members in WheelOwl, the studio is the controller and we are the processor. For this purpose the parties conclude a data processing agreement pursuant to Art. 28 GDPR, which forms part of this contract. Details on data processing are set out in the privacy policy.
Data processing agreement (DPA)
Pricing and term
WheelOwl is a paid subscription with a monthly term. The prices shown when the contract is concluded apply; special conditions (e.g. early-access or founding-partner offers) are agreed separately. You can cancel monthly. We announce price changes in advance.
Acceptable use
You may only use WheelOwl within applicable law. In particular, the following are prohibited: interfering with the operation or security of the service, attempting unauthorized access to other people's data, and posting unlawful content. In the event of abuse we may temporarily suspend accounts.
Availability and changes
We aim for high availability but do not owe uninterrupted access; maintenance windows and short interruptions are possible. We may develop and improve features; we announce material reductions in advance.
Liability
We are liable without limitation in cases of intent and gross negligence, for injury to life, body, or health, and under the German Product Liability Act. In cases of slight negligence we are liable only for the breach of essential contractual obligations (cardinal obligations), limited to the foreseeable damage typical for this kind of contract. Any further liability is excluded.
Termination and data deletion
You can cancel monthly; we may terminate for good cause, in particular in the event of serious violations of these terms. Export your data before deleting a studio or account — deletion works as described in the privacy policy.
Final provisions
German law applies. Where permissible, the place of jurisdiction is Hamburg. If individual provisions are invalid, the remainder stays in effect. Provider details are in the Impressum; information on data processing is in the privacy policy.
Contact
Questions about these terms? Email us at wheelowl@bytezoolabs.com.